Shipping policy
Thank you for choosing Topnotch Luxuries! Please review the following details regarding the delivery of your purchases.
Delivery Timeframe
Customization times may vary depending on the complexity of your design and current order volume. We are committed to maintaining the highest quality standards while completing your order efficiently.
- Please allow up to 48 hours for payment processing and order confirmation.
- Custom orders typically take 4 to 6 weeks for production and completion.
- Your patience is greatly appreciated as we create your unique, personalized item with care.
Shipping Delays
We work hard to ensure orders are processed and shipped within the estimated timeframe. However, certain situations may cause unexpected delays, such as:
- Severe weather conditions.
- Supply chain disruptions.
- Carrier delays during busy seasons or holidays.
If delays occur, we will do our best to keep you informed and provide updates. Please note that once a package is with the carrier, delivery times are beyond our control.
Delivery Method
We currently offer shipping within the United States.
- Once your order has been shipped, you will receive an email with a tracking number to monitor its progress.
- All packages require a signature upon delivery to ensure secure and dependable service.
- If you encounter any issues with your item upon delivery (excluding packaging concerns), please email clear photos of the issue to info@topnotchluxuries.com within 24 hours of receiving your package.
Refund Policy
For information regarding refunds, please refer to our Refund Policy section.
Contact Us
If you have any questions or need assistance, please contact us at info@topnotchluxuries.com. Our dedicated support team is here to help and ensure you have an enjoyable shopping experience.
Thank you for choosing Topnotch Luxuries. We appreciate your business and are committed to providing you with exceptional service and high-quality products